With authentic & constant purpose, employees will begin to recognise & believe in it. To build an inspired, committed workforce, you'll need middle managers who deeply connect with the organisation's purpose and lead with moral power.
Narinder Sharma | Feb 16, 2021
By no means am I suggesting that meetings are meaningless, but a clear agenda is required? So, what the secret of meaningful meetings?
Narinder Sharma | Aug 20, 2020
To obtain measurably superior results in the workplace, the manager must understand why people behave in a certain way. Bringing the best in the people and achieving measurably superior results requires both clear and precise understanding of human behaviour.
Narinder Sharma | Dec 23, 2019
When the purpose is clear, we can identify the customer needs (those) that must be served and learn from them what output and services they need or changing. Then we can define the processes suitable to meet those requirements.
Narinder Sharma | Apr 1, 2019
With trust, staff & customer satisfaction go up. Key performance indicators for maintenance and for dealing with customer complaints clearly and evidently conclude with increasing trust, the organisation becomes more efficient, more effective, understands customer needs better and is more responsive.
Narinder Sharma | Mar 17, 2019
