Johari Window idea and benefits
The Johari window is a tool that can be used to enhance the individual’s perception of others. This model is based on two main ideas:
- Trust can be acquired by revealing information about you to others
- Learning about yourselves from their feedback.
It can be used to build a trusting relationship with others, gain self-knowledge, develop a greater understanding of yourself, accelerate personal growth & development, and discover your strengths and blind spots.
The Johari window is a simple yet powerful tool for guiding:
- self-awareness
- personal development
- improving communications
- interpersonal relationships
- group dynamics
- team development; and
- inter-group relationships
Johari Window Structure
It comprises four quadrants and two axes, as described below:
Four quadrants
- The Open Area – known by yourself and known by others.
- The Blind Spot – unknown by yourself but known by others.
- The Hidden Area – known by yourself but unknown by others.
- The Unknown – unknown by yourself and unknown by others.
Two Axes
- Ask – for feedback, and others’ perspective
- Tell – expose yourself, be more open, and share insights.
Open Area
The top left of the box is called the “open area” this represents the information you know about yourself and others about you – just like an “open book”. For example, your shared employment history with your team. The goal of the model is to make the open area as large as possible.
Blind Area
The top right box is called the “blind area” this area represents information others might see in you, but you might not see yourself. You can gain perspective by asking for and receiving constructive feedback, thus expanding the open area and minimising blind spots.
“If one person tells you you’re a horse, they are crazy. If three people tell you you’re a horse, There’s a conspiracy afoot. If ten people tell you you’re a horse, it’s time to buy a saddle.” Jack Rosenblum
For instance, others may see you as lacking empathy, but you don’t realise it, somewhat similar to a “blind spot.”. Of course, it doesn’t mean they are correct; however, there must be a reason for their thinking. Therefore, it is best to clarify and avoid misunderstandings.
Hidden Area
On the lower left is the “hidden area” box that contains what you know about yourself but keep from others so others don’t know about it. This might include personal information you want to keep from the people you work with or are unwilling to share because of trust issues. On the other hand, it may consist of information that makes you vulnerable, and sharing this may enhance trust.
“Our ability to be daring leaders will never be greater than our capacity for vulnerability.” Brené Brown
The easiest way to expand the open area is to move more into the hidden area through self-disclosure. You can choose to share or expose more of yourself, thus expanding the open area.
Unknown Area
Finally, at the bottom right corner, we have “unknown area”, which represents information no one knows about, including yourself. Using observations and discovery, use this as an opportunity to learn and improve.
Your aim should be to shrink the “unknown area” and enlarge the “open area” as much as possible. Being more open and sharing information, getting feedback from others, and learning new things about yourself will build trust in your relationships. Among other benefits, the Johari window can help improve self-knowledge and self-awareness, aid personal development, enhance group/team dynamics and build a high-trust environment.
Together self-disclosure and feedback will provide the shared knowledge that will move you more and more into the “unknown area” and enlarge the “open area”.